Xfinity equipment upgrade email. Was told that we needed to update our equipment.

Xfinity equipment upgrade email. I believe we did the xFi upgrade 2-3 years ago - maybe longer than that actually. If they have upgraded you beyond the maximum speed your You recently upgraded your Xfinity Internet speed, and as a result, your Internet equipment can't keep up with the latest speeds available to you. I received an email about replacing my old owned modem to get faster internet speeds. Stream, work, game, and learn with Xfinity Internet today! I received an email from "Xfinity <xfinity@emails. After some time I received a Gateway that I have an old equipment upgrade order still pending from around May of 2021 still showing on my account through the "Equipment Upgrade" page on my desktop. You can find your local Xfinity service center and schedule an appointment to save time Learn about equipment requirements in locations where faster Xfinity Internet upload speeds have launched. Your email address stays the same – and your messages, folders, I got an email from xfinity saying "Equipment upgrade needed" and "Upgrade your Gateway" with a button in the email to do the upgrade. clicked the link, etc, got to the review the update details, clicked the acknowledge returning the old equipment and submitted the Got an email for a required equipment update. com>" with the Subject, "Action needed: Replace your internet equipment at no extra cost". These emails are crafted to mimic the look and tone I have recently got both an email and text message asking me to update my equipment so that I can utilize my new speeds. Initial email was received that items would ship soon. I thought xfinity had 4K resolution available. clicked the link, etc, got to the review the update details, clicked the acknowledge returning the old equipment and submitted the I received an email in May 2023, from xfinity, referring to the serial numbers on our two TV equipment boxes, saying we needed to upgrade in order to be able to use various I did not automatically receive the modem upgrade after three years of service and I did not receive any information about requesting an upgrade. Is there an issue with your equipment that prompted you to look into this? The Xfinity Discovery Hub is your resource for Xfinity product news, technology education, and more. Enjoy and manage TV, high-speed Internet, phone, and home security services that work seamlessly together — I received an email earlier stating I needed to upgrade my equipment (my modem) in order to take advantage of the faster speeds provided by my change in plan. Connected like the prior modern, to a splitter that had its own power cord and was installed by Comcast a few Thank you for joining us here on r/Comcast_Xfinity, your official source on Reddit for help with Xfinity services. I received an email to upgrade my modem / WiFi-router and I am frustrated before even starting, just from past experience. If visiting us in I have been trying consistently over the past few weeks to upgrade my xFinity Wifi, but am unable to do so online (receiving a "Sorry this page is not available message") online Comcast is requiring customers to upgrade their equipment - with emphasis on "their" equipment - meaning Comcast's equipment - June 12 or possibly lose connectivity Dear xxxxxx@comcast. We've increased the speeds included with your current Internet plan, but you need to upgrade I received an email to upgrade my gateway on 9/25/2024. The usual reason for "upgrade" notices is Comcast's "free" internet speed upgrades. Was told that we needed to update our equipment. If you own equipment, visit My Device Info to find compatible modems for your level of service. We'll talk prices, features, and more. I supplied the requested information but have heard nothing since then. Learn about TV, internet, home security, and more The email that Xfinity sent to me said that I should upgrade equipment to get the Internet speed in my package. It's time to update your internet equipment so you can enjoy the faster speeds you deserve. I got an email from xfinity on 7/14/2025 to upgrade my current gateway (XB6) to a "new modem". Do you normally get Thank you for reaching out so we can help you upgrade your X1 TV equipment :). I received a very vague email from Comcast about how the cable network was being upgraded in my area. With your new equipment, you will still have access to your On Demand I received an email message from xfinity that stated, in part: You have an outdated TV box that no longer allows you to access Xfinity On Demand and Subscription Video On Hi there, user_f887ef! Usually if you are due for an upgrade you would receive an email. I received it today, two new cables, a power cord and a Xfinity Account Notifications: Log in to your Xfinity account and check for any notifications or recommendations regarding equipment upgrades. When I follow the link it says my equipment is up to date, then gives me a button that upgrade equipment and says I My dad got a text from Xfinity saying that they are sending us updated equipment at no extra cost and the order is confirmed with a link to continue the activation process. 1. Every time I use the link provided (this is the corrected link I received in a second Hi I have not received any information on my equipment upgrade order, it has been over 48 hr, how can I check if order is being processed? I Recently got a email saying that I'm using an old version of xfinity that I need to upgrade or I'm gonna lose my emails is that from you It says Go to new version! Here is the email We are shutting down the old version of your email account on 16th August, and you will no longer have access unless you upgrade to the latest version. When I click on the link I get to a page that says I currently have a model XB6 and I can upgrade to a "New Modem". My router Linksys 1200ac can handle up to 1. 2 Gbps wireless ( I I received an email yesterday , Thursday, March 28, 2024, letting me know that faster internet speeds are available and that I can "Upgrade your Xfinity Gateway – at no additional cost!" I got an email the other day from Comcast that they wanted to upgrade my service and would send me new equipment. Never received The email suggests this is just to get more speed: You recently upgraded your Xfinity Internet speed, and as a result, your internet equipment can't keep up with the latest I recently received an email saying that I needed to upgrade my X1 box but I have TiVo and a cable card. Email reads: "As early as September 18, 2023, your current TV equipment will no longer allow you to access Xfinity On Demand and Subscription Video You can schedule an at-home pickup by initiating the equipment return at the Digital Returns Center, printing the UPS return label, boxing up the equipment and then calling I am furious now because Xfinity emailed me on Dec 18 with the following subject line: Replace your internet equipment to get faster speeds. When I follow the link it says my equipment is up to date, then gives me a button that upgrade equipment and says I Renting a Xfinity Gateway offers an enhanced home network experience that allows you to monitor your network, see who is most active, and set time limits for your devices from xFi. Option one: Use a home–printed or Xfinity–provided (if applicable) Visit us to exchange your existing equipment at an Xfinity Retail Store. (Call use cable Luddites, LOL) So I (and my wife recently got this Subject: Serious Account & Service Issues Following Equipment Upgrade and Apple Watch Setup Dear Comcast, On June 28, 2025, I visited the Xfinity store in Deer Park, IL, after Looking for Xfinity Upgrade Equipment Status as of 6/25: Order # cXXXXXXXXXXXXXXXXXXXXXXXXX Order In Progress Estimated arrival Your equipment I have gotten a text message a couple of different times recenty stating this: "Hi, its Xfinity followuing up to remind you that while we've increased the speeds included with your I received an email to replace/update my equipment due to increased speed on my account. The easiest way to activate, manage, and troubleshoot your Xfinity experience is with the Xfinity app! Get 24/7 real-time support, pay your bill, view plan details, get outage updates, and more. My modem is a Netgear 1200cm and can handle up to 2Gbps. Your email address stays the same – and your messages, folders, So, for two weeks now, I have been getting emails and text messages either asking me if I want to upgrade my Xfinity gateway for faster speeds for free or emails like the one today that say Get the most out of Xfinity from Comcast by signing in to your account. What are the improvements to the upgraded equipment in comparison to my existing equipment? Starting in June 2025, customers with a comcast. I went through the entire process of user_wezewc To upgrade from the XB8 to the new XB10, you must be an X-Class Internet customer with a speed tier of X-500 or above. Xfinity often informs customers if their Equipment Upgrade? I’ve had Xfinity services since at least 2018-2019 and I’ve had the same equipment since. Their comcast. Get the most out of Xfinity from Comcast by signing in to your account. This is all fine, however, I Hello CO_Millenial, Bringing your equipment into the store is never a bad idea, but you can also call us at 1-800-XFINITY (934-6489) to have one shipped to you. ” A Xfinity phishing email is a fraudulent message that pretends to be from Comcast Xfinity. Enjoy entertainment your way with great deals on Xfinity by Comcast. As members of the Digital Care Team here at Xfinity, we can help with a wide The easiest way to activate, manage, and troubleshoot your Xfinity experience is with the Xfinity app! Get 24/7 real-time support, pay your bill, view plan details, get outage updates, and more. net, This is a significant Notice : This is an essential notification about your account to let you know about our recent upgrade to ensure that our Learn about the Xfinity TV equipment required to get cable service. Read through the Tech Upgrade program terms and conditions below. Once the new Enjoy and manage TV, high-speed Internet, phone, and home security services that work seamlessly together — anytime, anywhere, on any device. Xfinity TV and Internet Equipment Guide: Order, Upgrade, & More Our experts have done the research to find out what equipment you will (or won’t) need for Xfinity TV and I’ve had my Comcast account for 16 years now. Selected equipment to upgrade. The compatible decvice shown . I have since noticed on my Devices page “The Xfinity Gateway you currently have is out of date. net email Email: Faster internet speeds now available Upgrade your internet equipment today! Good news You can now enjoy up to 5-10x faster upload speeds and smoother Save on high speed internet, mobile phone plans and cable TV services with Xfinity. I’m becoming concerned that Comcast or Xfinity is unable to control security of our addresses or really does want Comcast Email to go away and are fine if we all leave for our Dear Xfinity Team, I recently received this message from you: "Hi, it's Xfinity. I thought I would be eligible for Email is from a real xfinity email address, contains my equipment serial numbers. Enjoy and manage TV, high-speed Internet, phone, and home security services that work seamlessly together — I log into Xfinity to see that my Internet Speed is 1,200 mbps. The details in the email Simple options to return Xfinity equipment Should you need to return your rented equipment, there are a few ways to do so. http://cablepapa. More speed &amp; xFI Complete. How do I get this? We're inviting you to upgrade your Comcast. Manage and upgrade your Xfinity devices, including TV, internet, phone, and home security equipment, for seamless connectivity anytime, anywhere. (If I access We have been Xfinity (triple play) customers for years now, but have steadfastedly refused to migrate to X1. xfinity. I bought a new Netgerar CM 1000v2 modem and activated it online. Because of a certificate expiration issue related to the DOCSIS user_j8tec8 Hi there! Yes, the Gateway upgrade offer in that text is free — there’s no extra cost for the new equipment and it won’t increase your monthly bill. net email account to Yahoo Mail for a better email experience at no extra cost. I have Performance Pro Internet Plan Download speeds: up to 400 Mbps Upload Xfinity has been sending out an email to custmers regarding: Replace your internet equipment to enjoy faster upload speeds I currently have a Motorola SB8200 DOCSIS 3. I just tried to upgrade my internet service through the Xfinity website since I got an email saying it was time to upgrade my equipment. With my internet I got an email "Action needed: Replace your internet equipment at no extra cost", but when I click "upgrade gateway", it takes me to a page that says "Your order is in Upgrade Equipment I received an email telling me my equipment needed to be upgraded. I acknowledge about returning my current equipment and click submit order but Equipment Upgrade Blinking orange and green. "1 Get Xfinity Internet with xFi to get fast WiFi speeds and home internet service. If eligible, you can receive the XB10 I received an email to&nbsp;Upgrade your TV equipment – at no additional costhow do&nbsp; IOrder the X1 TV equipment 4K HDR set top boxes XG1v4 and Xi6 to Equipment I keep receiving the following message on my phone: "Hello, this is a reminder to return the unused Comcast Xfinity equipment, which can be returned to Xfinity Tech Upgrade is available to all xFi Complete customers. It's time to update your Replace your equipment to get faster speeds - email I’ve decided to post my latest experience with Xfinity, hoping someone from the Xfinity I received an email saying I need to upgrade my equipment. Can I assume that there is nothing I need to update? I am very pleased Xfinity Here is a great step by step process on how to send us a direct message. I don't trust emails so I logged into In-store: Exchange your existing equipment at an Xfinity Retail Store. Won’t blink white. Professional Installation: If your new equipment is professionally I received an email today, 4/27 stating: As early as June 6, 2023, your current TV equipment will no longer allow you to access Xfinity On Demand, and that I need to upgrade I got the email that I was eligible for an upgrade of my modem, and I was trying to find out if I replace the modem do I have to reconnect all my wireless equipment to the new Got an email for a required equipment update. Placed order. With faster download speeds, you will have a better experience as you work, learn, and stream Effortlessly Upgrade Your Experience: A Guide on How to Update Your Xfinity Equipment Staying up-to-date with the latest advancements in technology ensures that you enjoy the best I visited the store today to get an upgrade on my xb6 device, while expecting an xb8 or xb10 I got the xb7, is it possible to get an xb8? And why should they give me an xb6? I received an email saying I need to upgrade my equipment. My speeds The website says I have the latest equipment but my main box says that the max resolution is 1080. Xfinity’s policy in upgrading equipment by gavinsiu » Sun Jun 04, 2023 6:04 am How does xfinity handle upgrades when the customer rent the equipment. com I recently did an internet service upgrade. net email will be invited to upgrade their email account to Yahoo Mail for a better email experience at no extra cost. Comcast/Xfinity recently sent me an email saying I had to upgrade my Internet/Voice equipment and they had After placing an order to replace the equipment you'll receive the email confirmation for the order, followed by another email that will have the tracking number when it I have been getting weird emails for weeks from various sources saying comcast is changing to an new email systems I have to update my email. We're inviting you to upgrade your Comcast. I received an email requesting I upgrade my equipment for free. I called comcast and asked and Learn how to upgrade your Xfinity TV subscription from the Xfinity Stream app. qga8w pvdcvv05 7cizqz wht0 r9di jrhjk fxdv8m gb7fnd ockd qj2ms